Privacy Policy
Last updated: 20 September 2026
Goosefayre is the controller of personal information collected through this website. You can contact us at info@goosefayre.com, 07788 977 988, or Hardwick Park, Hardwick Lane, Lyne, Surrey, KT16 0AD, United Kingdom.
Information we collect
When you contact us, we collect your name, email address, message, the page from which you submitted the form, your IP address and basic browser information. When you subscribe to the newsletter, we collect your email address and the same limited technical information. We also use essential cookies required for security and administration.
Why we use it
- To answer enquiries and provide requested product or availability information. Our lawful basis is taking steps at your request and our legitimate interest in responding to customers.
- To send the newsletter when you have actively subscribed. Our lawful basis is consent, which you may withdraw at any time.
- To protect the website, prevent spam and maintain reliable records. Our lawful basis is our legitimate interest in operating a secure service.
- To comply with legal or regulatory obligations where applicable.
Sharing and international transfers
We do not sell personal information. Information may be processed by service providers that host or support the website and email service, under appropriate contractual safeguards. We may disclose information where required by law. If a provider processes information outside the United Kingdom, we will use a lawful transfer mechanism and appropriate safeguards.
How long we keep information
General enquiries are normally retained for up to 24 months after the last contact, unless they form part of an order, dispute or legal record that must be kept longer. Newsletter details are retained until you unsubscribe or the list is cleaned following prolonged inactivity. Security logs are retained only as long as reasonably necessary for security and troubleshooting.
Your rights
Depending on the circumstances, you may ask for access to your information, correction, deletion, restriction, portability, or object to processing. Where processing is based on consent, you may withdraw consent at any time without affecting earlier processing. Contact us using the details above. You may also complain to the Information Commissioner’s Office.
Newsletter and cookies
You can unsubscribe at any time by contacting us. This site does not currently use advertising or behavioural-profiling cookies. Essential session and security cookies may be set when you use protected forms or the administration area. If optional analytics or marketing technology is introduced, this notice and the consent controls will be updated before it is enabled.
Changes to this policy
We may update this notice to reflect changes to the site or our legal obligations. The revision date at the top shows when it was last updated.